{"id":1526,"date":"2026-01-16T14:10:32","date_gmt":"2026-01-16T14:10:32","guid":{"rendered":"https:\/\/shuddhkutir.com\/?page_id=1526"},"modified":"2026-01-16T16:09:08","modified_gmt":"2026-01-16T16:09:08","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/shuddhkutir.com\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1526\" class=\"elementor elementor-1526\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bbb8f88 wd-section-stretch e-flex e-con-boxed e-con e-parent\" data-id=\"bbb8f88\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d43f1dd text-center wd-el-breadcrumbs elementor-widget elementor-widget-wd_element_breadcrumbs\" data-id=\"d43f1dd\" data-element_type=\"widget\" data-widget_type=\"wd_element_breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"wd-breadcrumbs\"><a href=\"https:\/\/shuddhkutir.com\/\">Home<\/a><span class=\"wd-delimiter\"><\/span><span class=\"wd-last\">Page<\/span><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-728fc05 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"728fc05\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Refund &amp; Return Policy<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-4bc1862 e-flex e-con-boxed e-con e-parent\" data-id=\"4bc1862\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1940ddf elementor-widget__width-initial elementor-widget elementor-widget-wd_text_block\" data-id=\"1940ddf\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p data-start=\"190\" data-end=\"388\">At <strong data-start=\"193\" data-end=\"209\">Shuddh Kutir<\/strong>, customer satisfaction and product quality are our top priorities. As we deal in food products, we follow a strict but fair refund and return policy to ensure safety and hygiene.<\/p><hr data-start=\"390\" data-end=\"393\" \/><h3 data-start=\"395\" data-end=\"440\"><strong data-start=\"399\" data-end=\"440\">Eligibility for Refund or Replacement<\/strong><\/h3><p data-start=\"441\" data-end=\"538\">Due to the nature of food products, <strong data-start=\"477\" data-end=\"537\">returns are accepted only under the following conditions<\/strong>:<\/p><ul data-start=\"540\" data-end=\"747\"><li data-start=\"540\" data-end=\"604\"><p data-start=\"542\" data-end=\"604\">The product is <strong data-start=\"557\" data-end=\"578\">damaged or broken<\/strong> at the time of delivery<\/p><\/li><li data-start=\"605\" data-end=\"667\"><p data-start=\"607\" data-end=\"667\">The product received is <strong data-start=\"631\" data-end=\"644\">incorrect<\/strong> (wrong item or size)<\/p><\/li><li data-start=\"668\" data-end=\"747\"><p data-start=\"670\" data-end=\"747\">The product is <strong data-start=\"685\" data-end=\"731\">leaking, spoiled, or unfit for consumption<\/strong> upon delivery<\/p><\/li><\/ul><p data-start=\"749\" data-end=\"811\">\ud83d\udccc Any issue must be reported <strong data-start=\"779\" data-end=\"810\">within 24 hours of delivery<\/strong>.<\/p><hr data-start=\"813\" data-end=\"816\" \/><h3 data-start=\"818\" data-end=\"864\"><strong data-start=\"822\" data-end=\"864\">How to Request a Refund or Replacement<\/strong><\/h3><p data-start=\"865\" data-end=\"929\">To initiate a request, please contact our customer support with:<\/p><ul data-start=\"930\" data-end=\"1048\"><li data-start=\"930\" data-end=\"949\"><p data-start=\"932\" data-end=\"949\">Your <strong data-start=\"937\" data-end=\"949\">Order ID<\/strong><\/p><\/li><li data-start=\"950\" data-end=\"1013\"><p data-start=\"952\" data-end=\"1013\">Clear <strong data-start=\"958\" data-end=\"978\">photos or videos<\/strong> of the product and outer packaging<\/p><\/li><li data-start=\"1014\" data-end=\"1048\"><p data-start=\"1016\" data-end=\"1048\">A brief description of the issue<\/p><\/li><\/ul><p data-start=\"1050\" data-end=\"1123\">Once verified, we will process a <strong data-start=\"1083\" data-end=\"1108\">replacement or refund<\/strong> as applicable.<\/p><hr data-start=\"1125\" data-end=\"1128\" \/><h3 data-start=\"1130\" data-end=\"1175\"><strong data-start=\"1134\" data-end=\"1175\">Non-Refundable &amp; Non-Returnable Items<\/strong><\/h3><p data-start=\"1176\" data-end=\"1243\">Refunds or returns <strong data-start=\"1195\" data-end=\"1219\">will not be accepted<\/strong> in the following cases:<\/p><ul data-start=\"1244\" data-end=\"1453\"><li data-start=\"1244\" data-end=\"1291\"><p data-start=\"1246\" data-end=\"1291\">Product opened, consumed, or partially used<\/p><\/li><li data-start=\"1292\" data-end=\"1325\"><p data-start=\"1294\" data-end=\"1325\">Change of mind after delivery<\/p><\/li><li data-start=\"1326\" data-end=\"1374\"><p data-start=\"1328\" data-end=\"1374\">Delay in reporting the issue beyond 24 hours<\/p><\/li><li data-start=\"1375\" data-end=\"1453\"><p data-start=\"1377\" data-end=\"1453\">Minor variations in taste, texture, or color (as honey is a natural product)<\/p><\/li><\/ul><hr data-start=\"1455\" data-end=\"1458\" \/><h3 data-start=\"1460\" data-end=\"1485\"><strong data-start=\"1464\" data-end=\"1485\">Refund Processing<\/strong><\/h3><ul data-start=\"1486\" data-end=\"1662\"><li data-start=\"1486\" data-end=\"1551\"><p data-start=\"1488\" data-end=\"1551\">Approved refunds will be processed within <strong data-start=\"1530\" data-end=\"1551\">5\u20137 business days<\/strong><\/p><\/li><li data-start=\"1552\" data-end=\"1662\"><p data-start=\"1554\" data-end=\"1662\">Refunds will be issued to the <strong data-start=\"1584\" data-end=\"1611\">original payment method<\/strong> or as <strong data-start=\"1618\" data-end=\"1634\">store credit<\/strong>, depending on the situation<\/p><\/li><\/ul><hr data-start=\"1664\" data-end=\"1667\" \/><h3 data-start=\"1669\" data-end=\"1696\"><strong data-start=\"1673\" data-end=\"1696\">Cancellation Policy<\/strong><\/h3><ul data-start=\"1697\" data-end=\"1805\"><li data-start=\"1697\" data-end=\"1747\"><p data-start=\"1699\" data-end=\"1747\">Orders can be cancelled <strong data-start=\"1723\" data-end=\"1747\">only before dispatch<\/strong><\/p><\/li><li data-start=\"1748\" data-end=\"1805\"><p data-start=\"1750\" data-end=\"1805\">Once the order is shipped, cancellation is not possible<\/p><\/li><\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>HomePage Refund &amp; Return Policy At Shuddh Kutir, customer satisfaction and product quality are our top priorities. As we deal<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1526","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shuddhkutir.com\/index.php\/wp-json\/wp\/v2\/pages\/1526","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shuddhkutir.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shuddhkutir.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shuddhkutir.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shuddhkutir.com\/index.php\/wp-json\/wp\/v2\/comments?post=1526"}],"version-history":[{"count":4,"href":"https:\/\/shuddhkutir.com\/index.php\/wp-json\/wp\/v2\/pages\/1526\/revisions"}],"predecessor-version":[{"id":1682,"href":"https:\/\/shuddhkutir.com\/index.php\/wp-json\/wp\/v2\/pages\/1526\/revisions\/1682"}],"wp:attachment":[{"href":"https:\/\/shuddhkutir.com\/index.php\/wp-json\/wp\/v2\/media?parent=1526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}